Apply now for an Individual Number Card (My Number Card) to enjoy an easier and more convenient life!

マイナンバーを作って、便利に生活しよう!
Receive up to 20,000 yen worth of Individual Number Card Points (Myna Points) by applying for an Individual Number Card by February 28 !

What is the Individual Number Card?

The Individual Number Card indicating your individual number (“My Number”) is a card with an embedded IC chip, and is a card you need to have in order to make your life in Japan convenient. You will be able to get an Individual Number Card upon application. (You can apply for an Individual Number Card via smartphone, PC, ID photo booth, or mail.)


It is free of charge to apply for an Individual Number Card for the first time.

The Individual Number Card

Issuing Application/Sample

You can submit applications to the Immigration Bureau online if you have an Individual Number Card!

Receive up to 20,000 yen worth of Individual Number Card Points by applying for an Individual Number Card!

Those who have an Individual Number Card can receive Individual Number Card Points to be used for cashless payment while shopping.

On June 30, 2022, the Japanese government launched a project that enables the issuance of many Individual Number Card Points.

If you don’t have an Individual Number Card yet, you can receive up to 20,000 yen worth of Individual Number Card Points by applying for an Individual Number Card for the first time!

Please refer to the following website for more information.

The following 1 to 3 explain how to apply for Individual Number Card Points.

1  Apply for an Individual Number Card.

Please refer to the following website for how to apply for and claim your Individual Number Card.

How to apply for an Individual Number Card (comprehensive website for the Individual Number Card)How to claim your Individual Number Card (comprehensive website for the Individual Number Card)

2  Apply for Individual Number Card Points.

Please click here (in Japanese only) for how to apply.


3  Choose a cashless payment service with which to receive the Individual Number Card Points.

Please click here (in Japanese only) for more information.



 

If you have an Individual Number Card but have not yet received Individual Number Card Points, get such Points by performing the above steps 2 and 3!

Contact for inquires

Toll-free number for the Individual Number (in Japanese only)
TEL 0120-95-0178
Reception hours
  • Monday – Friday
9:30 a.m. – 8:00 p.m.
  • Saturdays, Sundays, and National Holidays
9:30 a.m. – 5:30 p.m.
(9:30 a.m. – 8 p.m. for inquires related to the Individual Number Card and Individual Number Card Points)
              

○If you wish to speak in a language other than Japanese, please call one of the following numbers.
   
(1) Inquires for the Individual Number Card
TEL 0120ー0178ー27(0570-064-738)
Reception hours・Available languages
  • English
  • 中文(Chinese)
  • 한국어(Korean)
  • Español(Spanish)
  • Português(Portuguese)
9:30 a.m. – 8 p.m.
  • ภาษาไทย(Thai)
  • नेपाली भाषा(Nepali)
  • Bahasa Indonesia(Indonesian)
9 a.m. – 6 p.m.
  • Tiếng Việt(Vietnamese)
  • Pilipino(Filipino)
10 a.m. – 7 p.m.


(2) Inquires for Mynaportal (an online portal to facilitate a variety of procedures)
TEL 0120ー0178ー26
Available languages
  • English・中文(Chinese)・한국어(Korean)・Español(Spanish)・Português(Portuguese)
Reception hours
  • Monday – Friday
9 a.m. – 8 p.m.
  • Saturdays, Sundays, and National Holidays
9 a.m. – 5:30 p.m.


(3)Inquires for Individual Number Card Points
TEL 0570-028-125
Available languages
  • English・中文(Chinese)・한국어(Korean)・Español(Spanish)・Português(Porutuguese)
Reception hours 9:30 a.m. – 8 p.m.


○Please click here for more information → Comprehensive website for the Individual Number Card

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